At Dolls Kill, we want you to love your purchase. However, if you are not completely satisfied, we offer a straightforward return policy.
**Return Period:**
You have 30 days from the date of receipt to initiate a return.
**Eligibility for Returns:**
– Items must be in their original condition, unworn, and unwashed with all tags still attached.
– Sale items and gift cards are final sale and cannot be returned.
**How to Return:**
1. Contact us at [email protected] or call us at 304-264-0681 to request a return authorization.
2. Pack the item securely and include your order number and the reason for the return.
3. Ship the package to the address provided by our customer service team.
**Refunds:**
Once we receive your return and inspect the item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
**Exchanges:**
If you would like to exchange an item, please follow the return process and place a new order for the desired item.
For any questions regarding our returns policy, feel free to reach out to us at [email protected].